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Activate your prepaid card

In just a few steps you can activate your prepaid card and use it immediately.

Since 1st July 2017, all mobile phone providers have been legally obliged (§111 of the German Telecommunications Act) to carry out an ID check of the contractual partner when activating new prepaid SIM cards. This will be done via video ident: You will need a laptop/tablet or smartphone with camera, a microphone and a valid ID card or similar. The currently tariffs (MagentaMobil Prepaid) can also be activated in our Telekom shops. Outmoded tariffs can only be activated on this landing page.

This can be done via video chat with one of our members of staff. You can reach us from Monday to Saturday, between 07:00 a.m. and 11:00 p.m. (not on national holidays).

  • Enter your card and phone number

    Enter your card and phone number

  • Enter your personal data

    Enter your personal data

  • Enter your ID data

    Enter your ID data

  • Enter tariff details

    Enter tariff details

  • Legitimize via Video-Ident

    Legitimize via Video-Ident

  • Activate your Prepaid card

    Activate your Prepaid card

Hinweis: Haben Sie Ihre Prepaid-Karte online oder telefonisch bestellt und den Vorgang mit „kostenpflichtig bestellen“ abgeschlossen?
Dann schauen Sie doch bitte in Ihrem Posteingang der angegebenen E-Mail-Adresse nach.
Sie haben die Einladung zur Identifizierung mit Video-Ident als E-Mail erhalten.