Since 1st July 2017, all mobile phone providers have been legally obliged (§111 of the German Telecommunications Act) to carry out an ID check of the contractual partner when activating new prepaid SIM cards. This will be done via video ident: You will need a laptop/tablet or smartphone with camera, a microphone and a valid ID card or similar.
Unfortunately, your browser does not support our identification method. Please invoke Prepaid Online Activation with another browser or visit a Telekom Shop.
Unfortunately, your order has reached us outside of our business hours. Please try again during our regular business hours Monday to Saturday 08:00 a.m. - 21:00 p.m. or visit a Telekom Shop.